Privacy Policy
Last updated: 14 May 2026
Overview
Music Sync is built so you can listen to Apple Music in real-time with friends, partners, and family. To make that work, we collect the minimum information required to power room sessions, social features, and optional AI assistance. We never sell your data and we never use it for advertising.
What we collect
- Account info. An anonymous user ID, your display name, optional profile photo, and the device tokens required for push notifications.
- Apple Music identity. We use MusicKit to play tracks. Your Apple Music subscription state is read on-device only — we don't store it on our servers.
- Room activity. Songs you add, dedications you send, voice notes you record, reactions, and chat messages are stored so the people in your room can see and hear them. You can delete a room at any time, which removes all of this.
- Voice note / AI audio. When you record a voice note or use the AI Playlist mic, the audio clip is uploaded to our cloud, transcribed by ElevenLabs Scribe, and processed by Google Gemini. The audio is deleted after the transcription finishes.
How we use it
Strictly to deliver the features you use: synchronising playback, generating playlists, routing notifications, and showing your stats inside your rooms. We don't train AI models on your data and we don't share it with third parties beyond the processors named above.
Your controls
You can delete any room you host (which permanently deletes its contents), leave any room you joined, and request deletion of your account by contacting [email protected].
Children
Music Sync is intended for users 13 and older. We do not knowingly collect personal information from children under that age.
Contact
Questions or concerns? Reach us at [email protected].